Maintenance and cleanliness problems appear in both low and five-star reviews, confirming they are real issues. Fourteen of 31 low reviews mention maintenance failures like non-working air conditioning, low water pressure, and pest infestations. Twelve of 31 low reviews report cleanliness problems including dirty linens, bugs, and inadequate cleaning. You will likely encounter these problems.
What the stars hide
The main upstairs AC unit does not cool properly or stops working entirely, leaving bedrooms around 88°F or hotter. Guests report the host installs temporary wall units that run all night and are noisy. Multiple guests mention this across different stays.
Counted23 reviews mention maintenance · 13 in the last year · 7 bad enough to change a booking · also raised by guests who still gave five stars
Guests report bugs in beds, termite droppings in baseboards, dirty linens on arrival, and floors so unswept that barefoot guests got black feet. One guest called it "absolutely filthy" despite the listing photos. Cleaners apparently do not mop or vacuum properly.
Counted15 reviews mention cleanliness · 6 in the last year · 9 bad enough to change a booking · also raised by guests who still gave five stars
Showers have low pressure and leaking heads. Ceilings have plaster damage and water stains. The second bedroom lacks air conditioning and ventilation. Baseboards and walls show visible stains and damage from wear.
Counted23 reviews mention maintenance · 13 in the last year · 7 bad enough to change a booking · also raised by guests who still gave five stars
Road traffic and neighbors' conversations are clearly audible through walls. During spring break the street is particularly noisy. Guests report difficulty sleeping despite good location and facilities.
Counted10 reviews mention noise · 4 in the last year · also raised by guests who still gave five stars
The listing does not mention that nearby parking costs $4 to $20+ per day depending on location. Guests discover these fees upon arrival and find them expensive and frustrating.
Counted4 reviews mention cost · 2 in the last year · also raised by guests who still gave five stars
Listing language, decoded
We read the most recent reviews rather than all of them here, which is not a fair basis for comparing now against before.
No host replies are recorded. We found no evidence of the host responding to critical reviews.
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