airbnb.com/rooms/16673248

West Hampstead Flat (Entire floor)

London, England, United Kingdom · Entire home · 4 guests · Anna, Superhost

4.79 stars403 reviewsGuest favorite
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Safety concerns appear in 3 of 26 low reviews and also show up in five-star reviews, confirming a real problem. You'll encounter issues with the bathroom and toilet being outside the main living space, and guests report feeling uncomfortable sharing communal areas. Additionally, 3 recent low reviews mention accuracy problems with how the listing describes the space as fully independent.

What the stars hide

Bathroom outside apartment on shared landingsafety

The bathroom and toilet are on the landing outside the guest rooms, not within the unit itself. Guests must change clothes in the bathroom and walk through communal hallway areas to reach it, sharing the space with the host family and potentially other guests. This appears in both low and five-star reviews.

Counted5 reviews mention safety · 1 in the last year · 3 bad enough to change a booking · also raised by guests who still gave five stars

Source: reviews · Latest: August 2026
Listing describes space as independent but is notaccuracy

The listing is advertised as an entire home with private spaces, but guests share the landing and bathroom with the host family. The kitchen is in a separate area requiring advance notice to use. The host's son's room is on the same level as the bathroom.

Counted5 reviews mention accuracy · 2 in the last year · 2 bad enough to change a booking · also raised by guests who still gave five stars

Source: reviews · Latest: August 2026
Noise from host family and son's room at nightnoise

Guests report hearing the host family late at night and the son playing music in his room on the same level as the bathroom, causing sleep disruption. The issue appears in both low and five-star reviews.

Counted8 reviews mention noise · 4 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars

Source: reviews · Latest: July 2026
Broken blinds and windows, poor maintenancemaintenance

Multiple guests report non-functional blinds that don't block light, windows that won't open, frail or defective window coverings, and general wear on an old property. One guest had no hot water for four days with no backup plan from the host.

Counted10 reviews mention maintenance · 2 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars

Source: reviews · Latest: March 2026
Limited kitchenette and dishwashing arrangement unclearaccess

No kitchen sink in the unit means guests must ask Anna to wash dishes daily or request kitchen access on a separate floor. No cutting board or proper utensils provided, and some dishes don't fit in the microwave.

Counted1 review mentions access

Source: reviews · Latest: August 2026

Listing language, decoded

Entire floor
You get two large connected rooms on one level, but the bathroom, toilet, and kitchen are shared or outside your space
Entire home
You do not have a fully private, self-contained home; the host and their family live downstairs and you share communal areas
Victorian house with original features
An old building that shows age; maintenance issues and quirks come with the charm
Garden access via French window
You can go outside to the garden, but shared spaces and the host family route may be visible from there
Trend
Slipping

Problems have risen from 5.6% of reviews to 12.5% in the last year -- 6 of 48 recent guests against 20 of 355 before.

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