You'll run into cleanliness problems in 24 of 67 low reviews, maintenance issues in 22 of 67, noise in 9 of 67, and accuracy concerns in 8 of 67. These problems appear across both low and five-star reviews, confirming they're real. Recent guests report dirty bathrooms, odors, damaged fixtures, and rooms that don't match listing photos.
What the stars hide
Guests report dirty bathrooms that smell, musty bedsheets, stained carpets, moldy shower areas, and stale air when entering. Some said bathrooms were unsanitary with non-functional fixtures like broken bidets. The unit smells unpleasant despite being in a high-rise building.
Counted29 reviews mention cleanliness · 7 in the last year · 6 bad enough to change a booking · also raised by guests who still gave five stars
Water-damaged wooden floors, broken wardrobe doors, leaking showers, dripping air conditioners, non-working TVs, and broken remotes appear across multiple stays. Guest reported moving to a different room because the first had mold, water damage, and a broken safe.
Counted50 reviews mention maintenance · 8 in the last year · 5 bad enough to change a booking · also raised by guests who still gave five stars
Several guests reported the unit looked noticeably dated and showed signs of neglect, contradicting the advertised photos. One guest noted the building manages over 20 Airbnb units, which may explain inconsistent conditions.
Counted11 reviews mention accuracy · 1 in the last year · 2 bad enough to change a booking · also raised by guests who still gave five stars
Balcony door does not lock properly, allowing street noise and mosque calls to penetrate the unit at times guests find unbearable. One recent guest mentioned smoking smell in the building hallway.
Counted20 reviews mention noise · 2 in the last year · 2 bad enough to change a booking · also raised by guests who still gave five stars
Only one key card provided per booking, which is required to use the lift. This forces guests to share or hand off the card when multiple people need to exit or enter separately.
Counted3 reviews mention access · 1 in the last year · also raised by guests who still gave five stars
Listing language, decoded
We read the most recent reviews rather than all of them here, which is not a fair basis for comparing now against before.
No host replies to critical reviews are documented.
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