airbnb.com/rooms/1018775355016719616

Bi Eco Suites | Deluxe Suites

Quận Ba Đình, Hà Nội, Vietnam · Entire rental unit · 2 guests · Superhost

4.94 stars 613 reviews Guest favorite

Rating and reviews as of September 21, 2026

View on Airbnb
Verdict
Book

6 recent guests said the location near Train Street and the Old Quarter made getting around easy, and 6 recent reviews called the host responsive and helpful with communication. Go in knowing that 6 of the 613 reviews mention street noise reaching rooms, 2 in the last year, and 16 of the 613 mention slow hot water and small fixes needed, 5 in the last year, while 14 of the 613 mention gate and elevator card issues, 3 in the last year.

Host of this listing? Tell us what we got wrong, and we'll reread the reviews and answer within 48 hours.

Book it, but go in knowing
  • Street noise reaches roomsnoise: 6 reviews, 2 in the last year
  • Slow hot water and small fixes neededmaintenance: 16 reviews, 5 in the last year
  • Gate and elevator card issuesaccess: 14 reviews, 3 in the last year

What guests flagged

Street noise reaches roomsnoise

Guests said scooter and drilling noise carries into the room, especially in the morning. One guest said the host could not offer another room during nearby construction.

Counted6 reviews report a noise problem · 2 in the last year · 1 said it would have changed their decision to book · 2 from guests who still gave five stars

Source: reviews · Latest: August 2026
Slow hot water and small fixes neededmaintenance

Guests mentioned weak water pressure and hot water taking up to 10 minutes to arrive. No shower shelf was noted by one guest.

Counted16 reviews report a maintenance problem · 5 in the last year · 1 said it would have changed their decision to book · 10 from guests who still gave five stars

Source: reviews · Latest: April 2026
Gate and elevator card issuesaccess

Guests said the security gate key sometimes did not respond, and the elevator card system limits floor access. One guest could not open the gate without host help.

Counted14 reviews report an access problem · 3 in the last year · 11 from guests who still gave five stars

Source: reviews · Latest: April 2026
Host communication gapshost

One guest reported a power outage with no explanation and no contact with the host. Another said replies repeated the same scripted text.

Counted6 reviews report a host problem · 1 in the last year · 1 said it would have changed their decision to book · 3 from guests who still gave five stars

Source: reviews · Latest: April 2026
Room differs from photosaccuracy

One guest said they were given a different room than pictured, though they called it still a good option.

Counted2 reviews report an accuracy problem · 2 in the last year · 1 from guests who still gave five stars

Source: reviews · Latest: March 2026

Listing vs. guest experience

Phrases from the listing, or wording that recurs in reviews, beside what guests went on to describe. The counts are the ones above.

one of the first Eco House in Hanoi
A green-building certificate, not a comment on room comfort or noise, which 4 reviews mention as a problem.
safe and quiet neighborhood
Located near government buildings, but 4 reviews report noise from nearby streets or construction.
Trend
Stable

Problems run at 7.9% of reviews in the last year and 10.0% before that. That is down, but not by enough to call it improving.

Was this report useful?

Something wrong in this report? . Or read how we decide. Are you the host? , and we'll reread the reviews and answer within 48 hours. We may take this report down while we do.

This report is our opinion, based on public guest reviews as of September 21, 2026. Skiporbook is not affiliated with or endorsed by Airbnb.

Checking more than one place?

A trip pack covers 10 listings for 30 days. $9 plus tax.