24 of 500 reviews report maintenance failures in the unit, 21 of them in the last year, and 12 of those reviewers still gave five stars. 9 of 500 reviews say the room runs smaller than the photos show, all 9 in the last year. 11 of 500 reviews mention slow automated support responses from the host, 7 in the last year, and 6 of 500 reviews describe dust and cleanliness lapses, 4 in the last year.
Host of this listing? Tell us what we got wrong, and we'll reread the reviews and answer within 48 hours.
What guests flagged
Guests mention broken or malfunctioning items, most often the AC or a leaking shower. One guest described water flooding under the bed from a shower drain problem.
Counted24 reviews report a maintenance problem · 21 in the last year · 2 said it would have changed their decision to book · 12 from guests who still gave five stars
Guests say the room they got was smaller than pictured. The listing text itself warns rooms may differ from photos.
Counted9 reviews report an accuracy problem · 9 in the last year · 1 said it would have changed their decision to book · 3 from guests who still gave five stars
11 of 500 reviews describe delays getting help, with one guest waiting over 30 minutes for a human reply and another locked out with belongings inside.
Counted11 reviews report a host problem · 7 in the last year · 4 said it would have changed their decision to book · 3 from guests who still gave five stars
6 of 500 reviews mention dust or cleaning gaps, including one guest who found heavy dust around the bed nook despite an otherwise clean room.
Counted6 reviews report a cleanliness problem · 4 in the last year · 1 said it would have changed their decision to book · 2 from guests who still gave five stars
Guests mention the AC, describing it as weak or loud.
Counted13 reviews report a noise problem · 8 in the last year · 5 from guests who still gave five stars
Listing vs. guest experience
Phrases from the listing, or wording that recurs in reviews, beside what guests went on to describe. The counts are the ones above.
Problems run at 15.5% of reviews in the last year and 12.6% before that. That is up, but on this many reviews not by enough to call it slipping.
Something wrong in this report? . Or read how we decide. Are you the host? , and we'll reread the reviews and answer within 48 hours. We may take this report down while we do.
This report is our opinion, based on public guest reviews as of September 22, 2026. Skiporbook is not affiliated with or endorsed by Airbnb.
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