airbnb.com/rooms/15457526

2BR / 80㎡ Duplex in Harajuku & Omotesando[Apt 501]

Shibuya · Entire rental unit · 5 guests · Superhost

4.91 stars 319 reviews Guest favorite

Rating and reviews as of September 22, 2026

Verdict

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10 of the 319 reviews read report maintenance problems, worn furniture and scuffed walls, 2 of them in the last year and the most recent in July 2026. 11 of the 319 reviews read also describe confusing self check-in access, 1 in the last year, last reported November 2025. 7 of the 319 reviews read mention the listing not matching what was described, 1 of them in the last year, last reported April 2026.

Host of this listing? Tell us what we got wrong, and we'll reread the reviews and answer within 48 hours.

What guests flagged

Worn furniture and scuffed wallsmaintenance

Guests describe torn sofa cushions, scuff marks on white walls and thin IKEA-style mattresses.

Counted10 reviews report a maintenance problem · 2 in the last year · 5 from guests who still gave five stars

Source: reviews · Latest: July 2026

Listing details do not match stayaccuracy

Guests say bed sizes, bathroom count or space felt different from what the listing described.

Counted7 reviews report an accuracy problem · 1 in the last year · 4 from guests who still gave five stars

Source: reviews · Latest: April 2026

Host communication gapshost

4 reviews mention slow or unclear responses from the host.

Counted4 reviews report a host problem · 2 from guests who still gave five stars

Source: reviews · Latest: March 2025

Confusing self check-in accessaccess

Guests describe trouble with the self check-in process or luggage storage before the 5pm check-in time. Most of these reports are older than 12 months.

Counted11 reviews report an access problem · 1 in the last year · 8 from guests who still gave five stars

Source: reviews · Latest: November 2025

Listing vs. guest experience

Phrases from the listing, or wording that recurs in reviews, beside what guests went on to describe. The counts are the ones above.

Enjoy a private stay in the heart of Tokyo

The building is mixed-use with industrial metal doors and shared hallways. 10 reviews describe wear and thin walls, not full privacy.

everything you need for a comfortable stay

Mattresses are described as thin in multiple reviews. 8 of 319 reviews mention thin or uncomfortable bedding.

Trend

Stable

Problems run at 9.8% of reviews in the last year and 11.2% before that. That is down, but not by enough to call it improving.

Star spread

5 stars91%.

4 stars9%.

3 stars0%.

2 stars0%.

1 stars0%.

Airbnb's own spread across all 319 reviews, and we read every one. 28 of them scored below five stars. 15 of those report a problem. The other 13 mention nothing we'd count as one. Those are the ones we start with.

Category scores

Cleanliness4.9

Accuracy4.9

Check-in4.9

Communication5.0

Location5.0

Value4.7

Rating check

mixed

25 five-star reviews describe the same problems low-star reviews mention, which reads like different guests noticing the same wear instead of a coordinated complaint.

Worth knowing

Guests describe the location as a 7-minute walk from Omotesando Station with shops and cafés at the door. 6 recent five-star reviews mention the quiet at night despite the busy street. Guest registration with passport copy is required by Japanese law before check-in.

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Something wrong in this report? . Or read how we decide. Are you the host? , and we'll reread the reviews and answer within 48 hours. We may take this report down while we do.

This report is our opinion, based on public guest reviews as of September 22, 2026. Skiporbook is not affiliated with or endorsed by Airbnb.

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