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Room Mate Aitana, Amsterdam · ★4.85 · Hotel in Amsterdam
4.85 stars439 reviewsNo Guest Favorite
Verdict
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11 of 34 low reviews mentioned AC and electrical problems, with the latest report this September. 8 guests also complained about an unexpected city tax charge added on top of the price. Staff unresponsiveness came up in 4 reviews as recently as June, and bathroom or linen cleanliness issues appeared in 4 more as of July.
What the stars hide
AC and electrical problemsmaintenance
11 of 34 low reviews report broken or malfunctioning AC, flickering lights, or power outages in the room. One guest said the power stopped working multiple times during their stay.
Counted16 reviews mention maintenance · 16 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Source: reviews · Latest: September 2026
Unexpected city tax chargecost
8 of 34 low reviews mention being charged a city tax or extra fee on arrival that was not expected. One guest called the 40 euro charge on entry a surprise.
Counted18 reviews mention cost · 15 in the last year · also raised by guests who still gave five stars
Source: reviews · Latest: September 2026
Bathroom and linen cleanlinesscleanliness
4 low reviews describe dirty items such as stained pillowcases, a blocked sink, or a sewage smell. A five-star review also mentioned a cigarette smell in the room.
Counted7 reviews mention cleanliness · 6 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Source: reviews · Latest: July 2026
Host or staff unresponsive to problemshost
4 low reviews say the host or hotel staff did not respond or help when something went wrong, including a booking mixup and a payment dispute.
Counted10 reviews mention host · 9 in the last year · 2 bad enough to change a booking · also raised by guests who still gave five stars
Source: reviews · Latest: June 2026
Room type not as bookedaccuracy
One recent review said a two-twin-bed room was booked but guests were given one full bed instead, with no help from host or hotel.
Counted1 review mentions accuracy · 1 in the last year · 1 bad enough to change a booking
Source: reviews · Latest: May 2026
Listing language, decoded
a little dated
The bathroom in one room was described by a guest as showing its age. 1 of 34 low reviews raised this.
a bit of street noise
Not found as a repeated softening phrase here.
Trend
Stable
Problems run at 7.9% of reviews in the last year and 7.1% before that. Nothing has changed much.
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