39 of the 790 reviews read report a maintenance problem, 9 of them in the last year, broken appliances and leaks. 21 of the 790 reviews read describe rooms not matching photos, 9 of them in the last year, and 3 of those reviewers still gave five stars. 15 of the 790 reviews read mention dust and mold in the unit, 6 in the last year, last reported in July 2026.
Host of this listing? Tell us what we got wrong, and we'll reread the reviews and answer within 48 hours.
What guests flagged
Guests say the room, tub, or kitchen layout differed from listing photos.
Counted21 reviews report an accuracy problem · 9 in the last year · 8 said it would have changed their decision to book · 3 from guests who still gave five stars
Guests describe broken fridges, clogged showers, leaking tubs, or wet carpet.
Counted39 reviews report a maintenance problem · 9 in the last year · 9 said it would have changed their decision to book · 16 from guests who still gave five stars
Guests mention dust, mold near fixtures, or stained bedding.
Counted15 reviews report a cleanliness problem · 6 in the last year · 2 said it would have changed their decision to book · 6 from guests who still gave five stars
8 of 790 reviews describe being charged for valet parking or minibar items they did not use.
Counted8 reviews report a cost problem · 3 in the last year · 2 said it would have changed their decision to book · 3 from guests who still gave five stars
Guests mention staff or co-host being short or slow to resolve problems.
Counted12 reviews report a host problem · 5 in the last year · 1 said it would have changed their decision to book · 7 from guests who still gave five stars
Listing vs. guest experience
Phrases from the listing, or wording that recurs in reviews, beside what guests went on to describe. The counts are the ones above.
Problems run at 12.3% of reviews in the last year and 12.8% before that. That is down, but not by enough to call it improving.
Something wrong in this report? . Or read how we decide. Are you the host? , and we'll reread the reviews and answer within 48 hours. We may take this report down while we do.
This report is our opinion, based on public guest reviews as of September 22, 2026. Skiporbook is not affiliated with or endorsed by Airbnb.
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