You'll encounter cleanliness and odor problems throughout the apartment—10 of the last 32 low reviews flagged this issue. The rooftop pool doesn't match the listing photos, and some guests reported safety concerns with building access. You may also face maintenance problems with appliances during your stay.
What the stars hide
Multiple guests report musty, sewage-like smells in bedrooms, strong bathroom odors, and drain smells. Some rooms have noticeable dust. The problem appears in both low and five-star reviews, confirming it is consistent.
Guests report non-functioning stovetops, broken dryers, and AC units that cannot be turned off. Some leaks have caused water damage and smells. Problems appear across both low and five-star reviews.
The rooftop pool is described as a small fountain or plunge pool that is not actually swimmable, contrary to how it appears in listing photos. Guests expected a functional swimming pool.
At least one guest reported intruders forcing their way into the building entrance while residents were entering, and the host did not respond to the escalation. No 24/7 security is available despite the building housing multiple units.
Guests report the host refused refunds for duplicate bookings, made false statements about Airbnb contact, and avoided in-person management meetings. Trust was broken around handling of booking errors.
Listing language, decoded
Recent reviews from the past three months mention cleanliness, safety, and maintenance problems, showing no improvement.
The host replies quickly with explanations and apologies for some issues, but defends the property and claims no record of complaints when guests did report problems.
Checking more than one place?
A trip pack covers 15 listings for 30 days. $9, one payment.