Opening the report…
Opening the report…
Two guests in the last year ran into construction noise and dust from building work nearby. Another mentioned confusing access on the split-floor layout in April 2026, and air conditioning failed in bedrooms for two guests back in May 2025. Out of 380 reviews only 10 raised any problem at all.
Two guests in early 2026 reported loud drilling and pounding from construction inside and outside the building that disrupted sleep and daytime use. One guest's group developed allergies from dust. The listing did not disclose the work beforehand.
Counted6 reviews mention noise · 3 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Listing text mentions a jacuzzi and bathtub, but the apartment has only showers. One recent guest found this discrepancy notable enough to mention.
Counted4 reviews mention accuracy · also raised by guests who still gave five stars
A/C in bedrooms stopped working during at least one stay. Host responded late but brought fans and fixed it the next evening. A separate guest reported A/C failure during hot weather, which the host addressed with multiple fans.
Counted9 reviews mention maintenance · also raised by guests who still gave five stars
Apartment sits on floor 1.5, requiring guests to take the elevator to floor 2 and descend 10 stairs, or take it to floor 1 and climb 10 stairs. A back-door lift access exists but requires advance notice. One guest noted the elevator placement.
Counted4 reviews mention access · 1 in the last year · also raised by guests who still gave five stars
One guest became trapped in a bathroom for an hour due to a faulty lock. Guest noted that no apology or follow-up was offered by the host.
Counted9 reviews mention maintenance · also raised by guests who still gave five stars
Problems run at 6.3% of reviews in the last year and 1.9% before that. Nothing has changed much.
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A trip pack covers 10 listings for 30 days. $9 plus tax.
Guests consistently praise the spacious, well-appointed apartment, its location near Puerta de Alcalá and Calle Serrano in the luxury Salamanca district, and the attentive host communication. Multiple recent visitors recommend it without hesitation and call it one of their best Airbnb stays.