Opening the report…
Verdict
Skip
Seventeen of 45 low reviews mention street and metro noise disrupting sleep, and 13 of 45 describe maintenance problems that never get fixed. Six guests also complained about cleanliness falling short of the photos and four said the layout and finishes don't match the listing. These issues appear as recently as this month, so they're still an active pattern rather than a thing of the past.
What the stars hide
Street and metro noise disrupts sleepnoise
The building sits above the metro line and on a main street. Trains cause the building to shake; street traffic is loud, especially at night. Windows offer limited soundproofing. 17 of 45 low reviews name this problem, with recent complaints in September 2026.
Counted42 reviews mention noise · 21 in the last year · 2 bad enough to change a booking · also raised by guests who still gave five stars
Source: reviews · Latest: September 2026
Maintenance problems go unresolvedmaintenance
Toilets leak or malfunction; washing machines break; furniture needs repair; elevator waits are long. Maintenance staff respond only during reception hours (9am–6pm), causing delays. 13 of 45 low reviews report this, with 9 mentions in the last 12 months.
Counted24 reviews mention maintenance · 16 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Source: reviews · Latest: September 2026
Cleanliness falls short of listing photoscleanliness
Guests find dirty doorknobs, hair on sheets, grimy walls, glass shards in the kitchen, and unswept carpets. The apartment does not match the bright, clean appearance shown in photos. 6 of 45 low reviews mention this.
Counted7 reviews mention cleanliness · 5 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Source: reviews · Latest: May 2026
Apartment layout and finishes differ from listingaccuracy
Balconies are smaller than photos suggest; some bedrooms face dark air shafts, not bright windows; furniture is worn and uncomfortable. The listing implies spacious, modern finishes throughout. 4 of 45 low reviews flag this.
Counted6 reviews mention accuracy · 3 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Source: reviews · Latest: July 2026
Door locks lack proper securitysafety
Bedroom doors inside the apartment do not lock, and the balcony door lock in one room is broken. Electronic keypad systems make it unclear whether the main door is fully secured. 2 of 45 low reviews report this.
Counted3 reviews mention safety · 3 in the last year · also raised by guests who still gave five stars
Source: reviews · Latest: June 2026
Trend
Stable
Problems run at 7.9% of reviews in the last year and 9.4% before that. Nothing has changed much.
Was this report useful?
Something wrong in this report? . Or read how we decide.
Checking more than one place?
A trip pack covers 10 listings for 30 days. $9 plus tax.