34 of 528 reviews report noise problems, 14 in the last year, mainly traffic and metro noise at night. 22 of 528 reviews report maintenance problems, 16 in the last year, plumbing and appliance breakdowns. 6 of 528 reviews mention accuracy problems, 3 in the last year, the apartment smaller or dimmer than the photos, and 7 of 528 reviews mention cleanliness below the listing description, 5 in the last year.
Host of this listing? Tell us what we got wrong, and we'll reread the reviews and answer within 48 hours.
What guests flagged
Guests describe street and metro noise coming through bedroom windows, with some saying the building shakes as trains pass. This is reported by five-star reviewers as well as low-star ones.
Counted34 reviews report a noise problem · 14 in the last year · 2 said it would have changed their decision to book · 18 from guests who still gave five stars
Reviewers report toilets that could not be used, a broken washing machine, and unreliable locks.
Counted22 reviews report a maintenance problem · 16 in the last year · 1 said it would have changed their decision to book · 9 from guests who still gave five stars
Guests say some rooms have no window to the outside and the balcony is smaller than shown in photos.
Counted6 reviews report an accuracy problem · 3 in the last year · 1 said it would have changed their decision to book · 2 from guests who still gave five stars
Guests mention hair on bedsheets, dirty door handles, and an unpleasant smell.
Counted7 reviews report a cleanliness problem · 5 in the last year · 1 said it would have changed their decision to book · 1 from guests who still gave five stars
Guests describe difficulty confirming the door was locked, and one guest reports staff entering the apartment without notice.
Counted2 reviews report a safety problem · 2 in the last year · 1 said it would have changed their decision to book · 1 from guests who still gave five stars
Listing vs. guest experience
Phrases from the listing, or wording that recurs in reviews, beside what guests went on to describe. The counts are the ones above.
Problems run at 13.8% of reviews in the last year and 16.6% before that. That is down, but not by enough to call it improving.
Something wrong in this report? . Or read how we decide. Are you the host? , and we'll reread the reviews and answer within 48 hours. We may take this report down while we do.
This report is our opinion, based on public guest reviews as of September 22, 2026. Skiporbook is not affiliated with or endorsed by Airbnb.
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