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airbnb.com/rooms/28347509 · all 225 reviews

N's Apartments

Shinjuku · Entire rental unit · 6 guests · N, Superhost

4.84 stars225 reviewsGuest favorite
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Verdict
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You'll run into maintenance problems here. Three of the eleven guests who left low ratings cited broken or unavailable amenities, and the same issues appear in five-star reviews too, which means they're chronic. The hot tub was inoperable during at least one stay, and guests report wobbly chairs and minor wall damage.

What the stars hide

Hot tub and other amenities frequently broken or unavailablemaintenance

The hot tub listed as a booking feature was inoperable for at least one guest's entire stay. The listing states the hot tub requires advance booking and carries an additional charge not mentioned in the amenities, and guests report wobbly kitchen chairs and patched wall imperfections.

Source: reviews · Guest mentions: 3 of 11 low reviews; also appears in five-star reviews · Latest: June 2026
Accuracy of listing photos and descriptionaccuracy

Multiple guests report the space appears much larger in photos than in person. For groups of six, the apartment feels cramped.

Source: reviews · Guest mentions: 3 of 16 low reviews · Latest: January 2024
Smell and ventilation issuescleanliness

Guests report musty smells near the bunk bed and utility closet, and strong cooking fumes from ground-floor restaurants.

Source: reviews · Guest mentions: 2 of 16 low reviews · Latest: July 2026
Limited storage and hanging spaceaccuracy

The apartment lacks hooks or adequate closet space to hang clothes and towels, which guests traveling as groups find inconvenient.

Source: reviews · Guest mentions: 2 of 16 low reviews · Latest: January 2024
Rushed or inconsistent cleaningcleanliness

One guest reported cleaning appeared rushed, though they noted prior reviews were positive and expected one-time issue.

Source: reviews · Guest mentions: 1 of 16 low reviews · Latest: January 2024

Listing language, decoded

hot tub is not owned by the host
You pay extra to use it and must book it separately, not included with your stay
pictures make it look much bigger
The apartment is smaller in person than the listing photos suggest
wobbly chairs
Some dining chairs are unstable and unsafe for heavier guests
musty smell
Stale air odor from poor ventilation or moisture buildup
Trend
Stable

Maintenance issues persist across recent months with no sign of resolution.

Host response

No host replies to recent critical reviews are on record.

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