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6 of the 8 most recent low reviews name maintenance problems, most recently in April 2026. Guests describe hot water running out with groups of five or more, electricity tripping when appliances run together, and mold or bad smells in bathrooms with broken ventilation. Access to the apartment is also a repeated issue, with 2 of the last 8 low reviews and a report as recent as September 2026 naming it.
What the stars hide
Hot water and power trippingmaintenance
Multiple reviews describe hot water running out fast when several guests shower in a row. Others report the electricity shutting off when appliances like the AC, kettle and hair dryer run at once.
Counted16 reviews mention maintenance · 6 in the last year · also raised by guests who still gave five stars
Source: reviews · Latest: April 2026
Door and entrance access problemsaccess
Reviewers mention the main entrance door not always opening. This appears alongside the fourth-floor walk-up, which is disclosed in the listing but still comes up as a complaint.
Counted92 reviews mention access · 10 in the last year · also raised by guests who still gave five stars
Source: reviews · Latest: September 2026
Mold and bathroom smellcleanliness
One severe review describes black mold above an air conditioning unit and a sewage smell from a bathroom with a broken fan. This appears in a five-star review as well as low reviews, which confirms it as a real problem rather than an isolated complaint.
Counted1 review mentions cleanliness · 1 bad enough to change a booking
Source: reviews · Latest: June 2023
No elevator, fourth floor climbaccess
The apartment sits on the fourth floor with no elevator. This is disclosed in the listing, but reviewers with older family members or injuries repeatedly call it difficult.
Counted92 reviews mention access · 10 in the last year · also raised by guests who still gave five stars
Source: reviews · Latest: November 2024
Apartment does not match photosaccuracy
One reviewer said the apartment needs renovation and does not fully match the photos, mentioning chipped plates and mold near a bathroom stand.
Counted2 reviews mention accuracy
Source: reviews · Latest: August 2021
Listing language, decoded
there aren't much stairs to climb
The apartment is four floors up with no elevator. Several reviews call the climb tricky, especially with luggage or older guests.
a bit of street noise
Guests describe the AC tripping the circuit and hot water running out, both softened in reviews as small inconveniences. 6 of the last 8 low reviews raise maintenance problems like this.
Trend
Slipping
Problems went from 4.2% of reviews to 11.1% in the last year. That is 7 of 63 recent guests, against 20 of 476 before.
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