You'll encounter noise and maintenance issues in this listing. 27 of 150 low reviews mention noise—mostly from other guests and thin walls—and 22 mention maintenance problems like broken AC, hard beds, and malfunctioning doors. Neither problem appears consistently enough across recent reviews to block booking, though you should expect these as real possibilities.
- Noise from neighbors and thin walls27 of 150 low reviews
- Maintenance delays and broken amenities22 of 150 low reviews
- Unsafe sliding door locks6 safety mentions across reviews
What the stars hide
Guests hear conversations, footsteps, and activity from adjacent units and floors. Shower noise and window rattling also reported. Some reviews note quiet hours posted but not enforced.
AC units fail and aren't fixed same-day, beds are uncomfortable, sliding door locks don't work, bathroom fixtures clog. Repairs sometimes take multiple days or don't happen during short stays.
Listing warns photos may differ slightly but some guests find the actual space noticeably cramped or different from expectations.
Doors to the street don't lock properly and slide off tracks. Host directed guests to use blackout curtains instead of fixing locks. One guest rented a hotel room due to safety concerns.
Minimal toilet paper, no paper towels or cleaning supplies provided in units. Daily cleaning not included but can be added at extra cost; description could be clearer upfront.
Listing language, decoded
Noise and maintenance issues persist consistently across the last 12 months with no sign of improvement.
Eric's team replies quickly to lower-rated reviews and explains issues or apologizes. They defend the property on serious safety concerns rather than committing to fixes.
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