Opening the report…
Opening the report…
14 of 464 reviews report a problem, about 3 in 100 stays. Recent guests mention small maintenance issues, a boiler with intermittent hot water in June 2026 and AC that struggled during a heat wave, plus a bathroom drainage smell that was not fixed. None of these showed up often enough in the last 8 low reviews to call this a pattern, so you can book with the numbers as they stand.
Guests reported the boiler not always working, leaving no hot water at points. The host's staff tried to fix it during the stay. 6 reviews total mention maintenance items like this.
Counted13 reviews mention maintenance · 4 in the last year · also raised by guests who still gave five stars
One guest said a grill shown in the listing photos was not provided, and the host denied it had ever been listed until shown screenshots. Another guest said one bedroom lacked AC and blackout blinds in summer, forcing a split stay. 4 reviews mention accuracy gaps.
Counted5 reviews mention accuracy · 2 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
One recent guest described a drainage issue in the bathrooms causing a bad smell that was not resolved during the stay. 2 reviews mention cleanliness issues overall.
Counted3 reviews mention cleanliness · 1 in the last year · also raised by guests who still gave five stars
One guest said a staff member entered the unit without notice to check a sensor while nine guests were staying there. This is the only report of this kind.
Counted1 review mentions host · 1 bad enough to change a booking
One guest said cars cannot reach the building directly, making airport pickups harder, though staff helped arrange it.
Counted4 reviews mention access · 1 in the last year
Problems run at 7.1% of reviews in the last year and 2.1% before that. Nothing has changed much.
Something wrong in this report? . Or read how we decide.
A trip pack covers 10 listings for 30 days. $9 plus tax.
6 reviews mention the location being a short walk from Old Town Square and restaurants. 2 reviews say the host let them store bags before check-in. 1 review said the apartment fit six adults with plenty of space.