airbnb.com/rooms/43469646

Section L Ginza East

Chuo-ku · Entire rental unit · 4 guests · Superhost

4.9 stars 1242 reviews Guest favorite

Rating and reviews as of September 21, 2026

View on Airbnb
Verdict
Book

6 recent reviews call the room spotless and mention the washer-dryer setup as a convenience, and 5 more mention walking distance to Hatchobori or Shintomicho station in under 10 minutes. Know that 20 of 1242 reviews report accuracy issues, 1 in the last year, mostly a room smaller than listed and no in-room dryer despite the listing claim, and 9 of 1242 mention noise from neighboring rooms, 1 in the last year.

Host of this listing? Tell us what we got wrong, and we'll reread the reviews and answer within 48 hours.

Book it, but go in knowing
  • Room smaller than listedaccuracy: 20 reviews, 1 in the last year
  • Noise from neighboring roomsnoise: 9 reviews, 1 in the last year
  • Hair found during cleaningcleanliness: 6 reviews

What guests flagged

Room smaller than listedaccuracy

9 reviews say the room, bed count, or bed type did not match photos or the listing text.

Counted20 reviews report an accuracy problem · 1 in the last year · 2 said it would have changed their decision to book · 11 from guests who still gave five stars

Source: reviews · Latest: April 2026
No in-room dryer despite listing claimaccuracy

Guests say the washer-dryer combo does not dry clothes and laundry must be hung in the bathroom for hours. This appears in both critical and five-star reviews.

Countedthe same 20 accuracy reviews as “Room smaller than listed” above

Source: reviews · Latest: April 2026
Noise from neighboring roomsnoise

4 reviews mention noise, including one describing repeated disturbances from other guests that staff did not resolve.

Counted9 reviews report a noise problem · 1 in the last year · 1 said it would have changed their decision to book · 5 from guests who still gave five stars

Source: reviews · Latest: October 2025
Hair found during cleaningcleanliness

A small number of reviews mention hair left on the floor or bed at check-in.

Counted6 reviews report a cleanliness problem · 1 said it would have changed their decision to book · 2 from guests who still gave five stars

Source: reviews · Latest: January 2025
Front desk pushback on complaintshost

5 reviews describe staff being unhelpful or dismissive when a problem was raised, including one dispute over a service animal fee.

Counted6 reviews report a host problem · 2 said it would have changed their decision to book · 1 from guests who still gave five stars

Source: reviews · Older issue, last reported August 2024

Listing vs. guest experience

Phrases from the listing, or wording that recurs in reviews, beside what guests went on to describe. The counts are the ones above.

boutique, fully equipped apartment hotel
A hotel-style building with small studio rooms. 9 of 1242 reviews say the room was smaller than expected.
premium in-room washer-dryer
A combo unit that guests say does not fully dry clothes. 2 reviews describe hanging laundry in the bathroom for hours.
a little further than we want
A 15 to 20 minute walk to central Ginza and major stations. 5 reviews mention the walk to the nearest attractions.
Trend
Improving

Problems went from 6.7% of reviews down to 2.8% in the last year. That is 4 of 145 recent guests, against 73 of 1097 before.

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This report is our opinion, based on public guest reviews as of September 21, 2026. Skiporbook is not affiliated with or endorsed by Airbnb.

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