Stunning River Views Architect-Designed Porto Gem
Maintenance problems affect your stay. Four of the eight most recent low reviews report plumbing issues, electrical failures, or appliance breakdowns. The host acknowledges these but they persist across multiple guest stays.
What the stars hide
Shower drains back up during use, bathroom plumbing bangs loudly, and fixtures malfunction. Multiple guests report water pooling in the bathroom and noise from pipes. The host has attempted fixes but problems recur.
Counted19 reviews mention maintenance · 6 in the last year · also raised by guests who still gave five stars
The mattress sits flush with the floor, making it difficult to enter and exit. Guests report things fall down the sides and the low height causes strain even for those without mobility issues.
Counted10 reviews mention access · 1 in the last year · also raised by guests who still gave five stars
The apartment appears larger in photos than in person. The mattress instability and unusual design features are not clearly described before booking.
Counted4 reviews mention accuracy · 1 in the last year · also raised by guests who still gave five stars
Guests receive only two towels for multi-night stays and report missing slippers and basic guest supplies.
Counted5 reviews mention cleanliness · also raised by guests who still gave five stars
Hen parties and bars on the nearby riverfront produce loud music and shouting late into the evening, though windows and shutters provide good sound insulation.
Counted2 reviews mention noise · 2 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Listing language, decoded
We read the most recent reviews rather than all of them here, which is not a fair basis for comparing now against before.
Replies arrive promptly and explain the problems encountered. The host apologizes and describes remedial actions but does not offer compensation or move guests to other units.
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