Opening the report…
Opening the report…
Eight of 412 guests reported inconsistent bathroom and floor cleanliness, with one recent guest in May 2026 repeating the complaint. Two reviews mentioned sparse or broken kitchen amenities, but that was last reported in January 2025 and no recent guest has repeated it. A single guest flagged the outdoor space description as inaccurate back in June 2024.
Eight reviews report dirty bathrooms, floors, or both. Two severe cases describe filthy conditions upon arrival including soiled sheets and feces on the toilet. Recent guest in May 2026 noted bathroom cleanliness concerns. A five-star reviewer also mentioned toilets were not sparkling clean but still recommended the place.
Counted12 reviews mention cleanliness · 1 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Two reviews note missing or malfunctioning kitchen items: one guest found only one small frying pan and another reported a non-working coffee maker. Both issues have been reported in reviews.
Counted3 reviews mention maintenance · 1 bad enough to change a booking · also raised by guests who still gave five stars
One guest was surprised the home does not have a fenced yard, which they did not realize from the listing photos or description.
Counted3 reviews mention accuracy · also raised by guests who still gave five stars
Problems went from 3.5% of reviews down to 1.0% in the last year. That is 1 of 96 recent guests, against 11 of 316 before.
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A trip pack covers 10 listings for 30 days. $9 plus tax.
Recent guests praise Ryan's rapid response to questions and issues, the home's proximity to UT campus and downtown restaurants, and the accessible no-step shower and entry. The house sleeps eight comfortably for short stays and includes high-speed internet for remote work.