Opening the report…
Opening the report…
Four guests mentioned narrow, steep stairs with no elevator, two of them within the last year, most recently in July 2026. Three guests complained about a lingering odor and mold in the bathroom, though only one of those reports came in the last 12 months, last mentioned in September 2025. Two guests also flagged windows needing maintenance as of December 2025.
The apartment is several flights up in a historic 1799 building. Multiple guests report the stairs present difficulty with luggage, and the listing confirms stairs must be climbed. One guest noted this is unsuitable for people with mobility issues.
Counted10 reviews mention access · 3 in the last year · 1 bad enough to change a booking · also raised by guests who still gave five stars
Multiple guests reported unpleasant smells in the bathroom, particularly in the shower area, and one guest noted mold. One recent guest reported a small toilet with no light and urine smell that made it unusable. Another guest noted a damp smell in the linens.
Counted4 reviews mention cleanliness · 2 bad enough to change a booking · also raised by guests who still gave five stars
The listing acknowledges period windows that need careful handling. One guest reported windows were broken and dangerous, another reported no way to darken bedrooms despite early morning light at 4 AM in July.
Counted4 reviews mention maintenance · 1 in the last year · also raised by guests who still gave five stars
Multiple guests noted the shower is small compared to US or Australian standards, though reviewers generally found it clean and functional. One guest called it 'tight' despite the bathroom being 'large.'
Counted1 review mentions accuracy
One guest locked keys in the apartment and waited at least 2.5 hours for a callback from Michael, with no way to access a front desk for a spare key. All other mentions of Michael describe him as responsive and helpful.
Counted1 review mentions host
Problems run at 5.8% of reviews in the last year and 3.2% before that. Nothing has changed much.
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A trip pack covers 10 listings for 30 days. $9 plus tax.
Recent guests consistently praised the location—walking distance to museums, shopping, restaurants, and transit. Five guests in the last three months reported feeling safe even in the evening. The apartment comfortably sleeps five and includes washer/dryer, which guests traveling with a group or for longer stays found valuable.