211 of 2000 reviews report access problems, 82 in the last year, with long elevator waits, and 139 of those reviewers still gave five stars. 82 of 2000 reviews describe cleanliness lapses in the rooms, 10 in the last year, last reported August 2026. 57 of 2000 reviews mention maintenance failures in rooms, 25 in the last year, with all 25 of those reviewers still giving five stars.
Host of this listing? Tell us what we got wrong, and we'll reread the reviews and answer within 48 hours.
Judged on the 2,000 most recent of this listing's 3,834 reviews. Every count below is out of those 2,000.
What guests flagged
Guests mention slow or crowded elevators, with waits reported up to 20 to 30 minutes at busy times.
Counted211 reviews report an access problem · 82 in the last year · 2 said it would have changed their decision to book · 139 from guests who still gave five stars
Guests describe dust, hair, or unclean bathrooms. One review describes toilets left unusable for two days with waste not cleaned.
Counted82 reviews report a cleanliness problem · 10 in the last year · 8 said it would have changed their decision to book · 31 from guests who still gave five stars
Guests mention broken items.
Counted57 reviews report a maintenance problem · 25 in the last year · 2 said it would have changed their decision to book · 25 from guests who still gave five stars
Guests say the room is smaller than photos suggest.
Counted32 reviews report an accuracy problem · 14 in the last year · 11 from guests who still gave five stars
Guests mention noise from neighboring units, including washers and dryers running at night.
Counted16 reviews report a noise problem · 3 in the last year · 1 said it would have changed their decision to book · 5 from guests who still gave five stars
Listing vs. guest experience
Phrases from the listing, or wording that recurs in reviews, beside what guests went on to describe. The counts are the ones above.
We read only the most recent reviews here, so there is no earlier period to compare against.
Something wrong in this report? . Or read how we decide. Are you the host? , and we'll reread the reviews and answer within 48 hours. We may take this report down while we do.
This report is our opinion, based on public guest reviews as of September 22, 2026. Skiporbook is not affiliated with or endorsed by Airbnb.
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